I’ve heard it suggested recently that emotional intelligence will lift a team to new heights. As someone who invests considerable focus on both teams and reaching our “peak potential,” I thought it worth taking a look at this concept. Emotional intelligence, EQ, is simply the ability to understand and manage emotions for ourselves and others. A more formal and in-depth definition suggests:
“Emotional intelligence is the ability to sense, understand, and effectively apply the power and acumen of emotions as a source of human energy, information, connection, and influence.”
-Robert K. Cooper, PhD
A common four-step process for consideration involves:
There is also a fifth consideration which involves the pro-active steps we may take to create an environment which promotes the positive benefits of healthy emotional aspects such as enthusiasm and joy while mitigating detrimental aspects of anger or frustration for example.
There are more tools than this introduction intends to unveil but appreciation for the concept there are often going to be emotional aspects of interactions is important. Appreciating many emotional components can be healthy and helpful for an individual or team and is similarly important. Given these concepts, it is not surprising the concept of EQ is worthy of a much deeper exploration for those trying to really bring out the best for themselves and their teams.
“When dealing with people, remember you are not dealing with creatures of logic, but with creatures of emotion.”